Ordering - John Patterson

Products: How To Order

Ordering Flowchart

The following flowchart opens in a separate browser tab and is included to provide a quick overview of the products available and their respective options. 

Step1: Add artworks to your shopping cart

To add one artwork to your cart at a time, click the Buy button and select This Photo from the menu.


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Select the type of product you want for your artwork:

Paper Prints: Get just the print without the fixin’s.  

Wall Art: Includes specialties such as Canvas,  Block Prints, Aluminium, and MetalPrints.

Desk Art: Includes Acrylic Blocks and Metal Prints.

Digital Downloads: Save a digital copy of a photo to your own hard drive for repurposing or printing elsewhere.


Detailed descriptions of these products can be found under the Products menu at the top of this screen.

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Once you’ve chosen which product you want, you’ll be guided through your options for making your artwork perfect!

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Want to add several different artworks at once? Click the Buy button and select Photos from this Gallery.

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You'll see a thumbnail of every artwork in the gallery, allowing you to click on the images you want. Your selections will be outlined in white:

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Click Change Product if you want to select a different print type for your artworks.

Once you’ve finished selecting your artworks and product type, click the Add Photos to Cart button to add all the artworks you've selected to your shopping cart.

Click Checkout if you're ready to finish your order, or click Back to Gallery to keep browsing and shopping. You can always go back and add artworks to your cart, including those in different galleries.

Step 2: Select Options

We give you lots of options to choose from to ensure the print you order will be one you love!

Size: This is the trim size of your product, shown as width x height.

Crop: You shouldn't have to change anything here as the product sizes available have already been selected to match the aspect ratio of the image.

Finishes: This option is only available for select products as shown in the flowchart at the top of this page. Select the respective product from the Products Menu to see a detailed description of each product and the options available.

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Quantity: Increase (+) or decrease (-) how many copies of a print you want to receive.

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Add to Cart: Once you’ve finished selecting all your product options, click Add to Cart. Don’t forget to click this button; otherwise, your product(s) won’t appear in your cart when you’re ready to check out.

Click View Cart if you're ready to finish your order, or click Close to keep browsing and shopping. You can also use the breadcrumb navigation to jump back to the beginning of the shopping-cart flow. This allows you to quickly apply the same product options you last used to a different photo, add another product using the same photo, or start from scratch with a new photo and completely different product options.

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Tip: Found your perfect mix for a product? You can apply your custom recipe to another photo all at once. Once you select a new photo to add to your cart, look below the photo preview for “Previously Selected Product” and select “Apply to This Photo.” You’ll be taken straight to the “Add to Cart” screen, with every option already applied to the new photo.

Step 3: Check Out

Once you’ve selected everything you want, click View Cart to be taken to your cart. Here you’ll enter your shipping and billing information, as well as any coupons you may have. You can also make changes to your order—like if you decide you want two of everything.

If framing and matting options are enabled, you’ll see a Finishing Options button you can click to select frame and matting options for your print. Learn more about these options here in the Products section. You can switch currencies using the drop-down menu on the top right of your cart:

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Coupons

If you spend over AUD$300 (ex shipping and add-on costs) you will receive a 20% discount on further items added to your cart.

When asked for payment info, you will see a Coupon Code field.The code is not case sensitive. The discount will be applied immediately and will be visible as you complete your order.

Buying digital downloads.

If you want to buy digital downloads of photos and videos, checking out is even easier! Click the Downloads tab in the cart and choose the size and type of license you want from the options on offer. Once you've checked out, you'll see a button on the order confirmation page to download your files.


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Don't see it? No problem—the same link will be available in your email receipt.


Shop on mobile

Buying artworks also works seamlessly on any screen size. Once you’ve found the artwork you want, tap Buy and you’ll find the familiar process shown above, perfectly formatted to fit your mobile screen.


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Supported Payment Methods

• any major credit card

• PayPal


Getting a Shipping Quote

After adding your items to the shopping cart and entering your address we'll give you shipping options and pricing for each. You won't be charged until you click the 'Place My Order' button at the end of the Shopping Cart.


After Placing an Order

To view an order you've already placed click the link in your order confirmation email and you'll be taken directly to your order. If you made a mistake or your order was lost please email PattoShop.

FAQs

Q: Can I buy prints from multiple galleries? Yes! 

Q: What's the Add Products button for? Click it when you want to buy additional items using the same image.


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